Too often sales management within an organisation spend hours of their busy days doubting the productivity of their sales force.
Where they are and whether they are truly and effectively representing the organisation in the best possible way and subsequently generating the best possible revenue results.
To better effectively understand customer engagement process requires not just an analytical review of the numbers – volume and value – but a gathering of relationship and market intelligence, that can only be gathered directly from the customer engagement process.
Armed with real knowledge, management can remove the skepticism and doubt so often entrenched in sales force management practices, which ultimately cause staff churn and broader under performance across a sales force.
Phoning the customers on behalf of our clients either randomly or strategically based on individual accounts or regions, the RepChecks Specialists generate an in-depth understanding of the sales person’s effectiveness across a number of disciplines. This valuable knowledge is secured by gaining critical knowledge across areas that may include their product and process knowledge, their specific effectiveness, their ability to add value to the relationship, their levels of motivation, their responsiveness and accuracy as well as their professionalism across all aspects of the engagement process.
Further evaluation across areas that include Strength of Relationship, levels of Attained Respect, Pro-activeness in relation to sell-in and sell-through, as well as Initiative, Drive, Empathy and Understanding form crucial aspects of the overall knowledge base that is captured with each RepChecks.
RepChecks can be undertaken in bundles as few as 5 or even 1000 as well as strategically contracted to be undertaken daily, weekly or monthly as required.
COMPANY About RepChecks.
